Effective Date: October 28, 2025
This Privacy Policy describes how AlPrice (the “Platform”), a brand and product of Mukunda Software Inc. (“we,” “us,” or “our”), collects, uses, stores, and protects the information of visitors and registered users (“Users” or “you”) of the AlPrice website.
By using our Platform, you consent to the data practices described in this Policy.
1. Who We Are and What We Collect
The Platform is owned and operated by Mukunda Software Inc., with our primary contact address in New Delhi, India.
We collect Personal Identifiable Information (PII) to operate our B2B listing service, manage accounts, and facilitate direct connections between suppliers and buyers in the aluminum industry.
1.1 Information You Provide Directly
We collect the following PII when you register, use our services, or contact us:
| Category | Description | Purpose |
|---|---|---|
| Identity & Contact Data | Name, business name, address, email address, phone number, and GST/PAN registration details. | Account setup, identity verification, service delivery, and direct communication (between AlPrice and you, or between you and buyers). |
| Financial/Billing Data | Information related to manual payment requests (e.g., plan chosen, confirmation of payment received via UPI/GPay/Bank Transfer). Note: We do not store credit card numbers or sensitive financial data. | Processing manual membership upgrades and campaign credit purchases. |
| Listing & Content Data | Product details, specifications, published reference prices, stock status, company profile information, and any images you upload. | Public display on the Platform, fulfilling the core service function, and campaign management. |
1.2 Information Collected Automatically
When you visit the Platform, we automatically collect:
| Category | Description | Purpose |
|---|---|---|
| Usage Data | IP address, browser type, device identifiers, time zone, pages visited, and date/time of access. | Security, troubleshooting, fraud detection, and improving platform performance. |
| Cookies and Tracking | We use essential and performance cookies (small data files stored on your device) to maintain your login session, remember your preferences, and analyze site usage. | Authentication, maintaining user sessions, and statistical analysis. |
2. How We Use Your Data
We use your PII and data for the following legitimate business purposes:
| Purpose | Description |
|---|---|
| Service Provision | To create and maintain your account, publish your product listings, and display your contact information to interested buyers for direct inquiry. |
| Account Management | To process membership applications (including the 90-day trial approval), verify compliance with our Terms, and manage the manual upgrade and campaign credit process. |
| Communication | To notify you about changes to the Platform, send account verification codes, provide customer support, and send manual payment links/instructions. |
| Security & Compliance | To detect and prevent fraudulent, illegal, or suspicious activity, including manipulated price data, and to comply with legal obligations in India. |
| Marketing (Optional) | To send you relevant marketing communications about AlPrice services or industry news, based on your stated preferences. You can opt out at any time. |
3. Disclosure and Sharing of Your Data
We will only share your data with third parties under the following circumstances:
3.1 Public Display (Core Service)
Your company name, public business contact details (phone, email, location), and product/price listings are designed to be publicly visible on the Platform to facilitate direct contact from buyers.
3.2 Service Providers and Sub-Processors
We may share PII with trusted third-party service providers (e.g., hosting providers, IT support, manual payment verification services) who perform services on our behalf and are bound by confidentiality agreements.
3.3 Legal Requirement
We may disclose your information if required to do so by law, court order, governmental request, or to protect our rights, property, or safety, or the safety of other users.
4. Data Security and Retention
4.1 Data Security
Mukunda Software Inc. implements technical and organizational measures to protect your PII against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
4.2 Data Retention
We retain your PII for as long as your account is active or as needed to provide you with our services. We will also retain and use your data to comply with our legal obligations (e.g., tax and regulatory requirements), resolve disputes, and enforce our agreements.
5. Your Privacy Rights
As a user of AlPrice, you have the following rights over your PII, subject to administrative, legal, and security requirements:
- Right to Access: You can request to access the PII we hold about you.
- Right to Rectification: You can edit or update most of your profile information directly through your account dashboard.
- Right to Erasure (Right to Be Forgotten): You can request that we erase your PII. This right is subject to our legal obligations to retain data for administrative purposes (e.g., transaction records).
- Right to Object/Opt-Out: You can opt-out of receiving non-essential marketing communications from us.
To exercise any of these rights, please contact us using the information provided in Section 7.
6. Cookies and Tracking Technologies
We use cookies to ensure the Platform functions correctly and to optimize user experience.
| Type of Cookie | Purpose |
|---|---|
| Strictly Necessary | Essential for user authentication (logging in/out) and basic site navigation. Without these, the Platform cannot function. |
| Performance/Analytics | Measures how you interact with the Platform (e.g., pages visited, time spent). Helps us improve design and functionality. |
| Functionality | Remembers your preferences, such as screen display choices, to customize your experience. |
By using the Platform, you consent to the use of cookies. You can manage cookie settings in your browser, but disabling essential cookies may prevent you from using certain services.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, your data, or to exercise your privacy rights, please contact the Data Privacy Officer for Mukunda Software Inc. at the following address:
Mukunda Software Inc. (for AlPrice) Email: [email protected] Mailing Address: Attn: Data Privacy Officer F-201/4, 4th Floor, Gautam Nagar New Delhi-110049, India